Customer Service Representative Cover Letter

Dear Hiring Manager,

I am excited to apply for the Customer Service Representative position at [Company Name]. With three years of experience in customer-facing roles and a proven track record of maintaining a 98% customer satisfaction rating, I am confident in my ability to deliver exceptional service to your clients.

In my current role at [Current Company], I handle an average of 50+ customer inquiries daily across phone, email, and chat channels. I excel at de-escalating challenging situations, resolving complex issues, and turning frustrated customers into loyal advocates. My problem-solving skills and patient, empathetic approach have earned me Employee of the Month recognition three times.

I am drawn to [Company Name] because of your reputation for outstanding customer service and commitment to client success. I am excited about the opportunity to contribute to your team and help maintain the high standards your customers have come to expect.

Thank you for considering my application. I look forward to discussing how my customer service expertise, positive attitude, and dedication to excellence can benefit [Company Name].

Warm regards,
[Your Name]