Dear Hiring Manager,
Your Hotel Front Desk Agent opening caught my attention because of the guest experience you are known for and the team culture your staff talk about. I have spent two years in a 200-room city hotel, and I would like to bring that experience to Juniper Street Hospitality.
Most recently, I handled check-ins, upgrades and complaints and was named in guest reviews more than anyone on the team. I work in Opera PMS and handle late-night issues with calm and good judgement.
Your posting asks for guest services, Opera PMS and reservations, which is the part of the work I do best, and I would bring the same care to problem solving and upselling. I want to make every guest feel welcome, and I would welcome the chance to talk about how my experience fits your plans for the team.
Thank you for your time and consideration.
Sincerely,
Alex Morgan